Turnitin-Enabled Assignments and SpeedGrader **Updated**

An update to the previous post about a resolution – Some students are still experiencing assignment submissions not appearing in SpeedGrader. Canvas and Turnitin on working on a resolution. Please send information about any incidents of this issue to LDT. This post will be updated as more information becomes available.

*****
Canvas recently extended the time that it waits before requesting the submission and originality report from Turnitin. Canvas now waits five minutes instead of the previous 60 seconds. This time extension should help alleviate some of the current issues. The previous time sometimes resulted in the submission and originality report request being sent before the submission was ready for processing, and the submission or originality report wouldn’t appear in SpeedGrader. Canvas and Turnitin hope to have a long-term fix in place before the fall semester.

*****

Turnitin recently deployed a code to help alleviate of an issue with some student submissions not appearing in SpeedGrader. The code will cause Canvas to wait 60 seconds before requesting a Turnitin submission to be presented in SpeedGrader. This should reduce the issue described below.

If any of your students experience the issue below, please contact us with the course name/number, student’s name, and assignment name.

Issue description:
There have been reports of some student submissions of Turnitin-enabled assignments not appearing in SpeedGrader. Canvas and Turnitin are working diligently to resolve this issue. In the meantime, if one of your students experiences this, please contact Learning Design and Technology with the course name and section, student name, and assignment. We will report the issue to Canvas.

There is an alternate way to grade affected students’ submissions.

1. From the assignment, in your Assignment Inbox, find the student.
2. Click the download button next to the student’s name. You can view the Originality Report by clicking the percentage.
turnitin_submission
3. Type the student’s grade and comments in the GradeBook (Course > Grades).

We will update this post once a resolution has been made.

Please contact us with any questions about Canvas.

Microphone Tips (for recording videos)

If you or your students use Kaltura to record videos, we recommend you confirm your microphone is working properly before recording a video. This will help ensure you don’t have to re-record your video. Follow these steps, depending on your device, to confirm your microphone is turned on and the volume is turned all the way up. You can also use the Online Mic Test tool to test your microphone.

Microsoft Windows 10

    1. Open the Control Panel. Or, search Windows for Control Panel.
    2. Click Sound.
    3. Click the Recording tab.
    4. Confirm the correct device is selected as the default device.
    5. Right-click the device, and then click Properties.
    6. Click the Levels tab.
    7. Confirm the volume is at 100.

Microsoft Windows 7

    1. Click Start.
    2. Click Control Panel.
    3. Click Hardware and Sound.
    4. Click Sound.
    5. Click Speakers, and then Properties.
    6. Click the Levels tab.
    7. Confirm the volume is at 100.

Mac

    1. Click the Apple icon in the top-left corner of your monitor.
    2. Click System Preferences.
    3. Click Sound.
    4. Click the Input tab.
    5. Confirm the internal microphone is selected.
    6. Confirm the input volume slider is all the way to the right.
    7. Speak into your microphone and confirm the bars move as your speak.

iPad (iOS 9 and above)

    1. Tap Settings.
    2. Tap Privacy.
    3. Tap Microphone.
    4. Confirm the dial next to MediaSpace is turned on.
    mic_settings

If your microphone is functioning properly, but you’re still experiencing audio playback issues, please email LDT.

Rafter 360 and Canvas: A new way to adopt and access course material

Maryville has chosen Rafter to provide a comprehensive solution for course materials. Going forward, faculty and students will access Rafter via Canvas. In order to accommodate Rafter, we’ve made a slight change to the global navigation menu in Canvas.

We added a new icon to the global navigation menu titled Resources.
new_navigation

When Resources is clicked, links to Rafter appear. These links are titled Course Materials, University Library, Writing Studio, Lynda.com, Grammarly, and Lockdown Browser.
resources_menu

When Course Materials is clicked, the appropriate links should be clicked.
course_materials

  • Faculty will use Rafter to adopt course materials.
  • Students will use Rafter to access eBooks and update their shipping address for physical books.

For questions about Rafter, please contact the Maryville University Bookstore. For questions about Canvas, contact LDT.

Current Kaltura iPad App Limitation

Currently, the Kaltura iPad app MediaSpace will only allow you to record up to a 10 minute video. We are working with our Kaltura rep to have this time limit extended.

In the meantime, if you or your students need to record a video that’s longer than 10 minutes using the iPad, the device’s camera app is a good alternative. If the camera app is used, the video can be easily be uploaded into Kaltura. The upload time is typcially a few minutes.

Things to Remember

Keep in mind these tips to ensure easy recording using the iPad camera app.

  • There is enough storage space on the device to record a large video. This is an especially helpful reminder for those students whose iPads are linked to their iPhones.
  • Make sure the iPad is fully charged before starting the recording process.

Contact LDT with questions.

Required Panopto Update

On July 29, Panopto will require all recorders to be updated to version 5.1 or 5.2. You will be prompted to update your recorder on this date, and will be unable to use Panopto until your version is updated to 5.1 or 5.2. If you are currently using a Maryville-issued computer, please contact the Help Desk to complete the update.

If you want to update your recorder before July 29, please visit http://learn.hosted.panopto.com, and sign in using Panopto Canvas Integration.
panopto_1

    1. Type your Maryville.edu username and password.
    2. Once logged in, click Download Panopto.
    panopto_2
    3. Click the appropriate Download Installer.
    panopto_3
    4. Once the software is downloaded, the installer opens and you can begin the installation process.

Even though Panopto is still available, we recommend using our new video platform, Kaltura, for future video recording needs.

References

Please contact LDT with questions.

Updated Notification Preferences

Recently, Canvas added an option to user notification preferences, which is beneficial for students to be aware of. Students can select the Include scores when alerting about grades. checkbox under Grading. If the checkbox is unselected, grades are not included as part of the notification. This option relates to notification for both initial submission grading and changes to existing grades.

notification_preferences

Please contact the LDT team with questions.

Panopto Update Coming Soon

On July 29, 2016, Panopto will require Panopto Desktop Recorders for Windows to be updated to version 5.1 and for Mac to version 4.9.1. The recorders will be updated on July 29 at 7 p.m. (CT). After this date and time, you will be prompted to update your recorder upon log in. To update your recorder, click the button download and install the latest version. For assistance updating the recorder, view one of these resources.

The recorders are being updated because Panopto 5.1 includes important bug fixes, which prevent data loss in certain circumstances. Panopto 4.9.1 includes important fixes to support the latest version of Keynote.

Please contact us with questions.

Kaltura Mobile App Available

The Kaltura mobile (iPad) app is available for your use. The app can be found in your App Store by searching for Kaltura MediaSpace.

Training videos and the Kaltura Mobile App User Guide can be found on the LDT Supported Technologies page under Kaltura.

If you or your students are frequent users of the Panopto app, we recommend switching to Kaltura.

Contact us with questions about Kaltura or to schedule a one-on-one training session.